FAQ

Your source for questions about ordering graduation honor cords, graduation stoles, tassels and honor medals.

If I place my order today when does it ship?

--Typically orders ship within 24 hours after the order is placed.

How much does it cost to ship my order?

All orders under $50 are charged a $3.95 flat fee for ground shipping.  If your order is over $50 then ground shipping would be free.

How long does it take to receive my order?

--Orders shipping ground typically take 5-7 business days to be delivered.  We also have 3 day and 2 day options available.

How will I know my order shipped?

--When your order ships you will receive an email from us letting you know that your order is on it's way.

What if I don't receive my order?

--If for some reason you do not receive your order please just send us an email and we will check on it's status and if something has gone wrong we will send you a replacement order at no charge.

What types of payments do you accept?

--Through our website we accept all major credit cards and all payments are securely processed through PayPal and our shopping cart is PCI Level 1 compliant.  We also accept school checks and Purchase Orders depending on the size of the order.  

What is your return policy and guarantee?

If you are not satisfied with your graduation honor cords or honor medals for any reason you can return it within 10 days from the date of delivery if unused. You are responsible for the return shipping. Once we receive the products your account will be credited.

Can I place an order using a Purchase Order or School Check?

We gladly accept school purchase orders or school checks for orders for graduation cords. Email us at: sales@honorcordsource.com with the following information to place your honor cords order: Color or Colors of the honor cords you need, quantity, and your shipping address and we will email you an invoice/quote.  When we receive your school check or your school purchase order, your graduation cords will ship.

If you have any questions please contact us: sales@honorcordsource.com or you can click on the contact link.

 

 

 

 

  • Visa
  • MasterCard
  • Amex
  • Discover
  • PayPal